Customer Service Representative Job at Insight Global, East Aurora, NY

WExzTDhkOGl4Z2hGV3AzNkdhRk83c3UyYkE9PQ==
  • Insight Global
  • East Aurora, NY

Job Description

Insight Global is looking for a Fulfillment Coordinator (Customer Service) to support one of our top Toy Manufacturing and Entertainment clients. This is an 8-month contract position with a hybrid work schedule (4 days a week onsite, 1 day remote). The hourly compensation for this role is $22-24/hour depending on years of experience.

As a member of the Customer Service team, you will function as an integral part of a global supply chain by ensuring orders are managed with speed and accuracy from receipt to shipment.

Responsibilities:

  • Serve as Primary contact for retailer accounts and Sales Managers in all communications.
  • Process account purchase orders from receipt to shipment to ensure accurate, timely and economical shipments.
  • Enter and maintain accurate pricing and toy specifications.
  • Establish and maintain customer profiles in the order management system to ensure order processing meets customer requirements.
  • Maintain proper Dating Terms and Promotional Programs on all purchase orders.
  • Research and resolve domestic and direct import order and shipment problems.
  • Monitor special orders to ensure timely delivery of product for advertisements, events, and other customer promotions.
  • Provide timely and accurate item, order and shipment information to customers, Sales team, and management for use in planning, scheduling and forecasting.

Qualifications:

  • Associate’s degree in business or equivalent experience.
  • 1+ years' experience in a customer support role.
  • Demonstrated growth mindset by staying curious, and continuously learning, embracing challenges, and improving.

If you're interested in this position, apply today!

Job Tags

Hourly pay, Contract work,

Similar Jobs

ERCOT

Training Coordinator Job at ERCOT

 ...This position serves as the primary support for the ERCOT Market Training organization by tracking proposed Protocol changes to...  ...maintenance of documentation, procedures, and training materials Coordinates the drafting and sending of regular Market Notices of upcoming... 

Puget Sound Community School

Teaching Staff Job at Puget Sound Community School

 ...considered/prioritized during the hiring process. The PSCS staff are intentionally collaborative and less hierarchical. Our Teaching Team works directly with our Administrative Leadership Teamwe do not have a principal or head of schoolto support the marketing... 

Jobot

LPN, Licensed Practical Nurse - Home Health Job at Jobot

 ...Home Health Opportunity for an Experienced LPN in Denver - FT, 40 Hours/Week - Excellent...  ...license accepted) *Must be available to travel within Jefferson County (Lakewood) Interested...  ...send your resume to -licensed-practical-nurse-home- health/539088609?utm_source=... 

GIA Legacy Planning

Life and Health Insurance Agent Job at GIA Legacy Planning

 ...Company: GIA Legacy Planning Location: Remote Position/Work from Home Job Type: Uncapped Commission-Based | Full-Time | Part-...  ...motivated and driven individuals to join our team as Life and Health Insurance Agents. This is an incredible opportunity to build a... 

Parker Towing Company

Cargo Handler-Port of Decatur Job at Parker Towing Company

 ..., Axis, and Mobile, Alabama. Qualified applicants must be motivated to work a flexible schedule, eager to work with a multitude of cargos, be prepared to serve our customers in a variety of projects and accept variances in work schedule to include occasional weekends and...