Dispatcher Job at Sims Metal, Richmond, VA

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  • Sims Metal
  • Richmond, VA

Job Description

Sims Metal (Sims) is a global leader in metal recycling. With facilities across the globe, Sims plays an intrinsic role in the circular economy by making resources available for future use. As responsible corporate citizens, we continually seek new ways to expand our participation in the environmental sector, ensuring that our future is as bright, safe, and secure as it has ever been in our long history.

Job Summary

The Dispatcher is responsible for coordinating the daily dispatch of company and contractor drivers to ensure the safe, timely, and efficient transportation of materials to and from customer and company sites. This role involves utilizing dispatch software, communicating with internal and external stakeholders, and supporting operational logistics. Duties include scheduling, problem-solving, equipment coordination, and compiling progress reports.

Major Job Responsibilities

  • Demonstrate a personal commitment to all Safety, Health, Environment, Community, and Sustainability (SHECS) policies and procedures.
  • Schedule and service all dispatch requests from commercial partners, suppliers, and yard managers.
  • Dispatch Sims drivers using ScrapRunner.
  • Monitor and coordinate inventory across all transportation assets.
  • Collaborate with the Transportation Manager (TM), Transportation Supervisor (TS), and Maintenance team to coordinate equipment servicing and repairs.
  • Assist with roadside emergencies such as breakdowns, flat tires, and tow services.
  • Create dispatch schedules with consideration for out-of-service (OOS) equipment.
  • Prepare and maintain daily work schedules, missed load reports, and 30/60/90-day inventory updates.
  • Maintain consistent and professional communication with commercial teams, suppliers, and yard managers to address scheduling issues or missed loads.
  • Participate in daily operational and commercial reviews to maintain service levels.
  • Assign deliveries and pickups to the appropriate driver or carrier, factoring in safety, timeliness, and driver hours of service.
  • Monitor personnel and equipment locations for optimal scheduling and utilization.
  • Maintain accurate records and files of all dispatch activities.
  • Ensure the appropriate equipment is dispatched for each job and material type.
  • Work with the Transportation Coordinator/Specialist to track driver hours of service and compliance deadlines.
  • Collaborate with TM, TS, and Commercial teams to review new job sites and ensure the correct understanding of equipment needs and site logistics.
  • Attend weekly regional Operations, Transportation, and Commercial meetings.
  • Perform other duties as assigned.

Job Qualifications

  • High school diploma or GED required.
  • Prior logistics or transportation dispatch experience is required.
  • Familiarity with the following programs is a plus: SAI, ScrapRunner, JJ Keller Encompass, ELDs, Power BI, and RateLinx.
  • Strong organizational skills and the ability to manage multiple priorities effectively.
  • Excellent communication and problem-solving abilities.
  • Proficient in Microsoft Excel and Outlook.

Physical Requirements

The physical demands described here are representative of those required to successfully perform the essential functions of the job. Reasonable accommodations may be made for individuals with disabilities.

  • Regularly required to sit, use hands, and communicate clearly.
  • Frequently required to reach with hands and arms.
  • Occasionally required to stand, walk, climb, balance, stoop, kneel, crouch, or crawl.
  • Must be able to frequently lift/move up to 10 pounds and occasionally up to 25 pounds.
  • Specific vision requirements include close, distance, color, peripheral, depth perception, and the ability to adjust focus.

Additional Info about Sims

Sims Limited is proud to be an equal opportunity employer. We value the diversity of all employees and are committed to creating an inclusive working environment where everyone can contribute, advance on merit, and realize their full potential. The company does not discriminate regarding race, sex, religion, color, national origin, citizenship status, disability, age, marital or familial status, sexual orientation, gender identity, gender expression, veteran status, housing status, source of income, or any other status protected by federal, state, or local laws. This applies to any employment decision, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Qualified applicants with a disability needing a reasonable accommodation may request such without fear of reprisal or discrimination.

To achieve our purpose to create a world without waste to preserve our planet, we are guided by our Principles of Purpose: Be Safe + Well, Band Together, Be Accountable + Transparent, Consistently Innovate, Inspire with Purpose, Celebrate + Have Fun.

If you are passionate about and eager to make a difference in the recycling industry, we invite you to apply today and help us secure our future at Sims Limited. To learn more about Sims Limited, please visit for more information on Sims and its commitment to sustainability.

Job Tags

For contractors, Local area,

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