Dutch Customer Support & Content Moderator in Malta w/Relocation Support Job at Cross Border Talents, Malta

V0wwSStOVWl6QWhIWEpUeUY2cEI2TW0yYWc9PQ==
  • Cross Border Talents
  • Malta

Job Description

Position : Dutch Customer Support & Content Moderator
Location : Malta

Role Overview :

  • Support customers via email and live chat (no phone calls), providing accurate and helpful responses.
  • Review user-generated content across marketplaces/apps to ensure it follows company policies and country-specific laws.
  • Work 70% in customer support and 30% in content moderation.

Key Responsibilities :

  • Respond professionally to customer inquiries and complaints.
  • Review images, accounts, and text content to maintain a safe online environment.
  • Follow and stay updated on client policies and guidelines.
  • Accurately report trends, violations, and provide feedback to managers.
  • Suggest improvements in workflows and processes.
  • Participate in training sessions to ensure quality and compliance.
  • Adapt to different workflows, clients, and market requirements.

Requirements :

  • C2-level Dutch and good English skills.
  • Strong computer skills, especially with Microsoft Office (Excel, Word).
  • Attention to detail, quick decision-making ability, and a proactive attitude.
  • No prior experience needed – full training will be provided.

Working Conditions :

  • Rotational shifts between 7:00 AM and 00:00 Midnight (morning and late shifts).
  • 5 working days per week, 2 days off.
  • Indefinite contract.
  • Full onsite training during the first two weeks.

Benefits :

  • Health insurance after six months of employment.
  • Career progression opportunities.
  • Relocation support, including:

    • Airport pickup.
    • Hotel accommodation covered (up to 3 weeks).
    • Partial flight ticket reimbursement after probation period.

Please upload your CV in English*

Job Tags

Contract work, Trial period, Relocation package, Shift work, Night shift, Afternoon shift,

Similar Jobs

TrackFive

Locum Physician (MD/DO) - Hematology and Oncology in Stevens Point, WI Job at TrackFive

LocumJobsOnline is working with Alumni Healthcare Staffing to find a qualified Hematology and Oncology MD in Stevens Point, Wisconsin,...  ...obligations, combining work with leisure and discovery.Embrace remote work options in telemedicine or virtual healthcare settings, leveraging... 

Powerback Rehabilitation

Occupational Therapist (Journey Travel) - OT Job at Powerback Rehabilitation

 ...growing with free CEUs through Medbridge. H-1B Visa & Relocation Assistance: We support Visa or Green Card sponsorships, plus our Journey Travel Program lets you work...  ...in the state of practice. 4. Must be available to travel to and temporarily reside in locations... 

LancasterSearch

Pastor - McKinleyville Baptist Church (McKinleyville, CA) Job at LancasterSearch

 ...Job Description Job Description McKinleyville Baptist Church (McKinleyville, CA) Pastor The Big Picture McKinleyville Baptist Church (mckinleyvillebaptist.com) is seeking a full-time Pastor who will preach expository, Christ-centered sermons and help... 

Crouse-Community Center Inc

Activities Assistants Job at Crouse-Community Center Inc

 ...Job Description Job Description Description: We are seeking an experienced Activity Assistant to join our team in a long-term care setting. The ideal candidate will be responsible for planning, organizing, and facilitating recreational activities that promote socialization... 

Courtyard.io

Social Media Content Creator Job at Courtyard.io

 ...Courtyard Courtyard.io is the fastest-growing collectibles startup, ever. We are revolutionizing the world of collectibles trading...  ...built for speed. And were just getting started. Were a remote-first company hiring across all functions to push the boundaries...