Inbound Contact Center Agent (U.S. Remote): Job at InflectionCX, Myrtle Point, OR

Vjd3TDlkMGl3Z1JEV3BENEdLQks0OE8z
  • InflectionCX
  • Myrtle Point, OR

Job Description

Job Description

Job Description

Inbound Contact Center Agent (U.S. Remote): Please note, we are currently not hiring in: AZ,CA,CT, Washington D.C., MA, NJ, NM, NY OR, or WA.

InflectionCX, Inc. – Remote InflectionCX, a leader in modern Customer Experiences, is seeking motivated and customer-focused individuals to join our team as Contact Center Agents. As a Contact Center Agent, you will play a key role in delivering exceptional customer experiences by leveraging our cutting-edge technology and work-from-home team members.

As a work-from-home position in a moderate-to-high volume contact center, you'll have the opportunity to provide exceptional customer service across multiple contact channels, including phone calls, SMS, email, and chat.

Our comprehensive, fully paid training program is designed to set you up for success. You'll participate in class discussions, hands-on training, e-learning modules, and receive instructor-led guidance to help you fulfill our important mission.

Key Responsibilities

As a Customer Service Representative, you'll be responsible for providing exceptional customer service, interacting with people across multiple contact channels. You'll handle a variety of routine inquiries or requests while providing a high level of service. You'll treat all callers with courtesy and professionalism and deliver 5-star satisfaction in all interactions.

Job Duties

  • Responsible for handling/initiating and handling a moderate to high volume of customer calls per day
  • Meet established activity targets and key performance indicators
  • Complete essential follow-up documentation after each interaction
  • Provide an exceptional and positive experience in every interaction
  • Maintain and improve quality results by adhering to standards and guidelines

Requirements

  • High School Diploma or GED equivalent
  • Ability to multi-task, including navigating through multiple business applications
  • Have strong reading, writing and communication skills
  • Ensure privacy and security practices are followed at all times

Preferred Requirements:

  • 1 year of customer service experience and/or sales experience Experience in a fast-paced contact center environment University / College degree is an asset

Job Type: Full-timeSalary: $15.00 per hour

Benefits:

  • 401(k)
  • Paid time off
  • Paid training

Job Type: Part-time

Pay: $15.00 per hour

Benefits:

 

  • 401(k)
  • On-the-job training
  • Paid time off
  • Work from home

 

Shift:

 

  • Day shift

 

Work Location: Remot

Company Description

About InflectionCX
InflectionCX is a fast-growing Business Process Outsourcing (BPO) company that partners with top-tier clients across a variety of industries to deliver exceptional customer experiences. Our team specializes in both inbound and outbound support, combining professionalism, empathy, and results-driven service. We pride ourselves on a positive, people-first culture where employees are supported, valued, and empowered to grow. At InflectionCX, you’re part of a collaborative team that’s making a real impact every day.

Company Description

About InflectionCX\r\nInflectionCX is a fast-growing Business Process Outsourcing (BPO) company that partners with top-tier clients across a variety of industries to deliver exceptional customer experiences. Our team specializes in both inbound and outbound support, combining professionalism, empathy, and results-driven service. We pride ourselves on a positive, people-first culture where employees are supported, valued, and empowered to grow. At InflectionCX, you’re part of a collaborative team that’s making a real impact every day.

Job Tags

Hourly pay, Part time, Work from home, Currently hiring, Shift work,

Similar Jobs

7 Brew Southern

Barista - Stand 062 Job at 7 Brew Southern

 ...is to "Inspire a community of kindness through a revolutionary coffee experience," and the Brewistas of our Brew Crew are the valuable...  ...Part-timeBenefits: Flexible schedulePhysical Setting: Coffee shopSchedule: 4-hour shift7-hour shift5-hour shiftDay shiftMonday... 

U.S. Army

Electromagnetic Warfare Specialist (17E) Job at U.S. Army

 ...The Army, as one of the three military departments (Army, Navy and Air Force) reporting to the Department of Defense, is composed...  ...and build a network in your field. Choose a path related to your civilian career field or take a different one to learn something new.Stay... 

The UPS Store Portola Valley

Full-Time Center Associate Job at The UPS Store Portola Valley

Join the UPS Store Portola Valley Team: Unleash Your Sales Superpowers! Are you ready to step into a world of dynamic sales and endless...  ...vibrant Sales Maestro to join our squad. Embrace the thrill of part-time or full-time action with a potential fast-track to a leadership... 

US Foods, Inc.

CDL A Delivery Truck Driver - Hiring Immediately Job at US Foods, Inc.

 ...JOIN OUR TRANSPORTATION TEAM! Great Delivery Truck Drivers are crucial to the US Foods team and one of the important faces of our...  ...* Must be at least 21 years of age Must have valid CDL Class A issued by the state of legal residence with necessary endorsements... 

Missouri Property Insurance Placement Facility (Missouri FAI...

Senior Property Underwriter and Project Manager Job at Missouri Property Insurance Placement Facility (Missouri FAI...

 ...for our small, but very important, organization in the Missouri insurance market. We are the Missouri FAIR Plan, and we are looking...  ...business and insurance majors. Five years of total insurance company experience is required with a background in underwriting, product...