Job Description

System One is seeking a detail-oriented, self-motivated Insurance Follow-Up Rep for a client of ours in the Tulsa area. This role is responsible for resolving outstanding insurance claims by contacting payers, identifying issues, providing required documentation, and facilitating prompt reimbursement. The ideal candidate has strong analytical skills and experience navigating the full claims resolution process including denials and appeals. This is a contract to hire role and you MUST HAVE at least 2 years of insurance follow-up experience. 

• Contact insurance companies to determine reasons for outstanding or unpaid claims.
• Research, understand, and correct claim issues to facilitate timely payment.
• Provide additional documentation or information as requested by insurance companies.
• Identify and analyze trends in denied or delayed payments; propose and implement solutions to prevent recurrence.
• Prioritize and follow up on aged and high-dollar accounts receivable with accuracy and diligence.
• Ensure timely and effective follow-up on all assigned payer accounts.
• Serve as a backup to the Authorization Department as needed.

• Minimum 2 years of insurance follow-up experience.
• Previous experience with insurance denials and appeals.
• Ability to navigate insurance websites to check claim and appeal statuses.
• Strong computer skills, including data entry and experience with Electronic Medical Records (EMR) systems.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
• Excellent written and verbal communication skills.
• Strong critical thinking and decision-making skills in moderately complex situations.
• Ability to work independently and collaboratively to meet deadlines.

• Prior experience with physician billing.
• Previous authorization experience.

System One, and its subsidiaries including Joulé, ALTA IT Services, TeamPeople, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

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