Queen Mary Hotel - Attractions Ticket Agent Job at Evolution Hospitality, Long Beach, CA

V0xZTytkVW14UWhGWEpIOEVLcEs2OG0w
  • Evolution Hospitality
  • Long Beach, CA

Job Description

We are currently looking for an Attractions Ticket Agent to join our team at the legendary Queen Mary. The Attractions Ticket Agent is responsible for selling admission tickets while providing the highest level of service possible in an efficient, courteous and professional manner.

QUALIFICATIONS:

  • The ideal Attractions Ticket Agent will have at least one year of experience in a customer service environment, exceptional communication skills, and enjoy working in a fast-paced environment.
  • We are looking for positive, upbeat individuals who have a passion for delivering excellent service.
  • High school degree or equivalent
  • Basic computer skills
  • Ability to perform job functions with attention to detail, speed and accuracy
  • Must possess basic math skills and have the ability to handle money
  • Must have the ability to communicate clearly and directly with guests using a positive, clear speaking voice
  • Must have the ability to work a varied schedule that may include evenings, nights, and weekends
  • Previous ticket system experience a plus!

JOB RESPONSIBILITIES:

  • Greeting guests in a warm and friendly manner, acknowledging them upon arrival
  • Making reservations and selling guided tours
  • Collecting payment and providing change in a timely and courteous manner
  • Balancing end-of-day paperwork, including cash, credit cards, and discount coupons with minimal errors, overages or shortages
  • Answering questions about the Queen Mary, tours and guided tours
  • Interacting with crew members in a professional manner, assisting other departments with necessary information
  • Answering the telephone in a professional manner and assisting guests with any questions, directions, etc.
  • Managing and resolving all guest complaints and compliments in a professional and courteous manner
  • Listening and responding to guest inquiries using a positive, clear speaking voice
  • Maintaining an up to date working knowledge of all property amenities as well as any special events

PROPERTY INFORMATION:
About Evolution Hospitality As the dedicated lifestyle vertical at Aimbridge, Evolution Hospitality creates distinct lifestyle experiences and drives performance throughout our curated collection of independent, luxury, boutique, lifestyle, and soft brand hotels, as well as restaurants, bars, and lounges throughout North America. At Evolution Hospitality, our focus on equal parts culture and results is what determines who makes the cut to be a part of this talented group, both at the corporate office and in the field. Honesty and humility are just as important as intellect and ability, and each member of the team embraces the challenge of becoming a better human being, both personally and professionally, as part of the package. And it’s this magical combination of brilliant, caring individuals that makes Evolution Hospitality the world-class operation it is today.

Application deadline for Colorado positions:

Job Tags

Gangs, Night shift, Afternoon shift,

Similar Jobs

CrowdPlat

Operations Associate - Full Time - Entry Level Job at CrowdPlat

 ...adapting to a range of needs in a growing company. Requirements Experience : Previous experience working in a startup or small business in administration, office management, recruiting, billing, sales, marketing, communications, or a related role. Education :... 

Ace Electric, Inc.

Commercial Electrician Job at Ace Electric, Inc.

 ...Leadership Training and much more! General Summary The Electrician reports to a Superintendent or designee by the Superintendent...  ...industry. Preferred Job Skills In-depth commercial or industrial electrical construction experience. Ability... 

RKON

Jr. SOC Analyst (Tier 1) Job at RKON

 ...About us: RKON is an ISO 27001 and AICPA SOC 2 Type II certified company that specializes in providing IT migration and transformation...  .... About the position: RKON is seeking a Cyber Security Analyst to work on the client-facing Security Operations Center (SOC) ... 

Progressive

Claims Adjuster Senior - Litigation Job at Progressive

 ...fully in their careers. Your journey has already begun. Apply today and take the first step to Destination: Progress. As a senior claims specialist on our team, youll play a critical role in our ability to successfully and efficiently resolve injury claims.... 

Teach ESL Today

Online ESL Tutor Job at Teach ESL Today

 ...are looking for passionate and outgoing English Language Teachers. You will get to discover...  ...grow and develop your own skills. Our tutors provide a highly engaging and effective...  ...educational content. All tuition is conducted online so you can tutor from your own home or a...