Job Description

About Us

At the heart of the world’s greatest golfing destination, the Old Course Hotel, Golf Resort & Spa is an AA 5 Red star, award-winning resort centred around active wellbeing and indulgent good times.

Part of Kohler Company, the Old Course Hotel, Golf Resort & Spa is a privately owned resort, priding ourselves on delivering personalised guest experiences to create lasting memories.

Why Join Our Team?

With a reputation as an employer of choice, we are committed to ensuring our associates are our number one priority. St Andrews is the home of golf and we are the home of great guest service. People are our passion and we believe each associate plays a vital role in providing memorable memories to our guests.

We are a forward-thinking employer committed to the Hoteliers Charter and developing our people, which is why we employ based on personality. We believe all skills can be taught! Throughout your career with us, you’ll have access to a wide range of different training opportunities providing routes to progress from within, allowing you to reach your full potential whilst supported by our committed leadership team.

We love celebrating our associate’s success and do so through our employee reward recognition schemes which encompass our ‘HOME’ ethos including Associate of the Month.

Whilst working for one of the most iconic hotels in Scotland, you will be rewarded with a competitive salary, company pension scheme, free onsite car parking, meals whilst on duty, 24/7 access to our employee assistance programme and FREE fitness access.

Our benefits don’t end there, in your spare time, we also offer free access to The Duke’s golf course and superb discounts in our restaurants, shops, spa and room rates. Giving you the opportunity to enjoy the many luxuries Old Course Hotel has to offer and experience the 5* service for yourself.

A career at Old Course Hotel, what’s not to love?

*All benefits subject to availability

About the Role

Our award-winning Kohler Waters Spa is the only one outside the US and creates relaxing and rejuvenating experiences for all of our guests and members. Led by our Kohler Waters Spa Operations Manager, we are looking for Spa Therapists to join our friendly and enthusiastic team in our 5 Bubble Spa.

Your responsibilities will include;

• Carry out beauty treatments to the required standards ensuring the specific treatment time is adhered to.

• Responsible for maintaining the day-to-day cleanliness and hygiene of all treatment rooms in accordance with Health and Safety legislation.

• To ensure all equipment is fully operational and clean and report any defects to our Spa Operations Manager at any time of the day. To ensure all equipment and utensils are appropriately sterilized.

• Liaising with our Spa Operations Manager and Spa Receptionist re scheduled treatments, changes and additions.

• Keep up to date with developments relating to product ranges and new treatments.

• Attending all relevant training courses

• Assist guest in providing accurate information in a courteous manner, staying with guest throughout the treatment and promoting appropriate retail products or additional services

• Providing excellent customer service to all guests, always displaying a high level

• Sharing knowledge of all resort facilities, services and policies.

To be successful in this role you will have the following qualities and experience:

• Level 3 NVQ qualified Therapist with a passion for exceptional customer service.

• Ideally you will have experience within an similar role.

• Having strong attention to detail, the ability to work well as an individual and as part of a team and a can-do attitude are all essential for this role.

Hours

Casual Contract

Remuneration

£12.83 per hour + commission on treatments and retail sales

Benefits

• Free meals and drinks in our complimentary staff canteen

• Discounts across the resort including in our restaurants, room rates, pro shop and golf course

• Wider group discounts within Kohler group.

• Free access to our on-site gym and spa facility.

• Free access to our The Dukes Championship Golf Course

• 24/7 access to the Employee Assistance Programme

The Old Course Hotel, Golf Resort and Spa is an equal opportunities employer. We aim to ensure that no job applicant, employee, or worker is discriminated against on the grounds of protected characteristics.

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