Job Description

Rate: $25.00 - $30.00 per hour depending on experience. (Hourly non-exempt position) We are looking for a dedicated Training Coordinator who thrives in helping leasing and property management professionals grow and succeed. In this role, you will work 100% in our corporate office in downtown Dallas at The Epic . You will deliver engaging training while offering day-to-day support that enhances onsite operations and drives leasing performance across our communities. Requirements The Training Coordinator should have: Must have experience in onsite apartment leasing or at an apartment management company in a training capacity. Recent experience leasing apartments and be comfortable using modern leasing technology. Property Management Software, Yardi products preferred. Experience using a Customer Relationship Management (CRM) platform. Ancillary services such as Renter's Insurance, Payment Processing, Screening, and Revenue Management systems. Experience using chat platforms. Microsoft productivity systems such as SharePoint, Office 365, Outlook. Recent experience with a Lease-Upis a plus. Strong customer service background. Outstanding written and verbal communication skills. Adaptability to adjust training approaches based on the audience's needs. Comfortable speaking to groups and facilitating training sessions. Ability to solve problems and collaborate with other team members. Ability to travel by car or plane as needed. Responsibilities Facilitating training for topics such as CRM usage, lead management, property tours and lead follow-up procedures. Application support for prospect and resident systems. Managing training materials/courses within LMS, update courses as policies and procedures change. Scheduling live training and tracking attendance within the LMS. Assisting with the rollout of new software systems by providing training and support. Helping in coordinating logistics for in-person or virtual training, including scheduling and material preparation under the direction of the Training Manager. Conducting one-on-one or group training virtually or on-location. Assisting Training Manager with process improvements, direction, and feedback. Staying up to date on relevant industry and software updates. We offer a competitive salary, good benefits, and an energetic environment. Our benefits include: Medical insurance Dental insurance Life insurance Short-term and long-term disability insurance 401(k) plan with company match Flexible spending accounts Paid vacation, personal/sick time, and holidays Tuition reimbursement Credit union Service recognition awards Employee assistance program Apartment rental discounts Join our team and contribute to our continued growth and success! Work Days: Monday – Friday Work Hours: 8:30 am - 5:30 pm Required License or Certification: Valid Texas Driver’s License (Real ID). Our application process includes criminal background checks and drug screens. Rate: $25.00 - $30.00 per hour depending on experience. (Hourly non-exempt position) #J-18808-Ljbffr Texas Apartment Association

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