Verizon Customer Service Representative Job at Apollo Executives, King of Prussia, PA

VjdvSzl0d3B6QVJQWEpYK0U2aEk3TXkw
  • Apollo Executives
  • King of Prussia, PA

Job Description

Job Description

Job Description

We’re proud to support some of the most recognized names in telecommunications, including Verizon, a leader in connectivity and innovation. As we continue to expand our footprint throughout the Philadelphia region, we’re looking for a confident, customer-focused professional to join our growing team as a Verizon Customer Service Representative.

In this role, you’ll become a key point of contact for new and existing Verizon customers, providing them with product insights, resolving inquiries, and ensuring a seamless customer experience from start to finish. Whether you're answering service questions or helping someone select the right package for their needs, your goal will always be to deliver value, build trust, and strengthen long-term relationships.

If you’re someone who thrives in a fast-paced, people-first environment and is looking to grow within a company that truly invests in its team, we’d love to meet you.

What You’ll Do:

  • Interact directly with Verizon customers to answer service-related questions, recommend personalized solutions, and ensure satisfaction with their plan or product
  • Provide expert guidance on Verizon’s latest offerings, promotions, and service packages
  • Troubleshoot and resolve customer concerns with clarity, professionalism, and efficiency
  • Participate in daily team briefings and ongoing training sessions to stay informed on updates and client expectations
  • Collaborate with teammates to meet individual and team-based service and performance goals
  • Maintain full compliance with all Verizon standards, safety protocols, and customer service procedures

What We’re Looking For:

  • Previous experience in customer service, retail, or sales (1–3 years preferred)
  • Strong communication and problem-solving skills
  • Ability to build rapport quickly and tailor solutions to customer needs
  • Eagerness to learn, adapt, and grow in a team environment
  • Reliable and self-motivated with a results-driven mindset
  • High school diploma or equivalent (Bachelor’s degree is a plus, but not required)

Job Tags

Similar Jobs

TEKsystems

Customer Service Rep/Call Center (REMOTE - NIGHT SHIFT) Job at TEKsystems

 ...Technical Support Rep (100% REMOTE) for NIGHT shift M-F 9 PM - 5 AM PST shift times (no flexibility...  .... These are typically more escalated calls because people could be locked out of...  ...customer support function and/or call center environment is preferred but not required... 

Roman Catholic Diocese of Tucson

Teacher - Kindergarten Job at Roman Catholic Diocese of Tucson

 ...Certified Teacher: Has an Arizona Standard Professional Teaching Certificate through the AZ Department of Education that is current...  ...student learning. Ability and willingness to teach in an online learning environment, as needed, to include use of Google classroom... 

Staff4Success

Healthcare Recruiter Job at Staff4Success

 ...Our client is a healthcare staffing company located in the Midwest that has a reputation for excellence. The company is a combination...  ...client is seeking a highly motivated and results-driven healthcare recruiter. As a recruiter, you will play a key role in sourcing,... 

Armada Ltd

Security Assistant Job at Armada Ltd

Job Description Job Description Type: Full Time Location: Patuxent River, MD Overtime Exempt: No Reports To: ARMADA HQ Security Clearance Required: Active TS/SCI *****CONTINGENT UPON AWARDING OF GOVERNMENT CONTRACT**** The Security Assistant supports...

Cymbiotika

Warehouse Associate Job at Cymbiotika

 ...operations and is responsible for performing an array of duties such as receiving and processing incoming materials, pulling and fulfilling orders from stock, packing and repacking, shipping orders, labeling, organizing and retrieving stock and other. E-Commerce fulfillment...