Summary The Operator is responsible for the day-to-day call center functions, ensuring that both our interpreters and clients are connected in a timely manner, while maintaining Operator performance expectations (handle time). This role will handle various tasks including taking in-bound calls from our clients, collecting and verifying client auto populated data and transferring calls to an over-the-phone interpreter. Essential Duties + Responsibilities Answer in-bound calls; (Fast paced environment) on average 300- 400 calls per day Collect and verify client data; including access codes, employee identification, reference numbers, and various other data as needed. Ensure quality of phone lines and connection between all parties Complete operator reports using Adminica system to ensure all problems are notated for future reference Other duties as may be reasonably requested Education, Experience + Skills Able to work flexible hours; including evenings and weekends Proven skills utilizing computer systems including Microsoft Suite Strong customer service skills Excellent communication skills, both written and verbal Energetic self-starter who takes initiative and creative approach to problem solving Work From Home: This is an in-office Position with the option to qualify to work from home. Standard WFH Guideline is 30 days and is decided based on the following: Must successfully complete training and show consistent performance in office for 30 days
...cnc router,wood cutting,Blueprint,cabinetry Additional Skills & Qualifications 5 years of experience in woodworking and/or cabinet shop environment Attention to detail Flexibility to make changes in active projects Basic computer skills Experience or desire...
...Position Summary We are seeking a skilled and detail-oriented Assembly Technician to join our Dry Ice manufacturing team. The ideal candidate will be responsible for assembling products according to blueprints, schematics, and work instructions while ensuring quality...
Climate Analyst (Paterson, NJ) Identifying vulnerabilities and risks that climate change poses to an organization and identifying opportunities for adaptation. Master's Degree in Climate and Society required. Mail resume to TRK Consulting LLC, Attn: HR, 1010 Main Street...
...The Health Risk Assessment Wellness Coach conducts health risk assessment results sessions. Assists team members and/or spouses in identifying their health risks, interpreting results, and facilitating personal wellness plans. Is responsible for the delivery of patient...
...Position: Events Director Baptie & Company is one of the leading companies in the world specializing in delivering high level peer-to-peer communities, events, and retreats focused on the Channels in the IT/Telecom industries. We are the number one source for industry...